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All products are shipped in discreet packaging and usually dispatched within 1-2 business days.

Standard shipping is $12.70 and will usually arrive within 2-4 business days.

Express shipping is $16.20 and will usually arrive 1-2 business days.

Orders over $79 include free shipping Australia wide.

Please note: Correct shipping information is the responsibility of the purchaser and whilst every effort is made to ensure orders are sent to the correct location, no responsibility shall be assumed by us in the instance that incorrect details have been provided during checkout.

RETURN

We are unable to provide refunds or accept returns for products that have been opened or are due to change of mind for health and safety reasons. We are always happy to answer as many questions as possible to ensure you make the correct purchase. All Intimacy products include a manufacturers warranty to cover faulty or defective goods. To start a return, you can contact us through the contact form. Please included as much details as possible and we will respond with return details.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

100% customer satisfaction is important to us, please contact us with any issues or concerns as soon as possible for a quick resolution.

Correct shipping information is the responsibility of the purchaser and whilst every effort is made to ensure orders are sent to the correct location, no responsibility shall be assumed by us in the instance that incorrect details have been provided during checkout.